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About FlexConnect Internet by Sparklight

  • Sign In Help
  • How do I register for FlexConnect Internet by Sparklight?
  • Does it cost anything to disconnect FlexConnect Internet service?
  • Can customers lease a modem with FlexConnect Internet? 
  • What is FlexConnect Internet by Sparklight?
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Billing Information

  • How Do I Update My Card? 
  • How Do I Verify Autopay is Set Up? 
  • How Do I Check When My Payment is Due? 
  • How Do I Set Up Autopay After I’ve Registered? 
  • How Do I Set Up Automatic Payments During My Registration?
  • How Do I Pay During My Registration? 
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Service Information

  • Can FlexConnect Internet customers log into the customer portal at sparklight.com?
  • Who can sign up?
  • Can I order cable or phone service with FlexConnect Internet by Sparklight?
  • Can FlexConnect Internet customers log into the customer portal at sparklight.com?
  • How do I sign up for service?
  • I used to be a Sparklight customer; can I sign up for this service?
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Technical Support

  • Can a current Sparklight customer use their leased modem with FlexConnect Internet?
  • How Do I Report an Outage?
  • IP Address Frequently Asked Questions
  • What Should I Do About a Slow Internet Connection?
  • Email Safety – Spam & Viruses
  • How Do I Improve My WiFi Signal?
  • How Do I Troubleshoot My Internet?
  • Can I install FlexConnect Internet myself?
  • Where can I find a list of modems compatible with FlexConnect Internet by Sparklight?
  • How Do I Connect A Modem?
  • What Do These Internet Terms Mean?
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Service Information

  • Can FlexConnect Internet customers log into the customer portal at sparklight.com?
  • Who can sign up?
  • Can I order cable or phone service with FlexConnect Internet by Sparklight?
  • Can FlexConnect Internet customers log into the customer portal at sparklight.com?
  • How do I sign up for service?
  • I used to be a Sparklight customer; can I sign up for this service?
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