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About FlexConnect Internet by Sparklight

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How do I register for FlexConnect Internet by Sparklight?
Does it cost anything to disconnect FlexConnect Internet service?
Can customers lease a modem with FlexConnect Internet?
What is FlexConnect Internet by Sparklight?

Billing Information

How Do I Update My Card?
How Do I Verify Autopay is Set Up?
How Do I Check When My Payment is Due?
How Do I Set Up Autopay After I’ve Registered?
How Do I Set Up Automatic Payments During My Registration?
How Do I Pay During My Registration?

Service Information

Can FlexConnect Internet customers log into the customer portal at sparklight.com?
Who can sign up?
Can I order cable or phone service with FlexConnect Internet by Sparklight?
Can FlexConnect Internet customers log into the customer portal at sparklight.com?
How do I sign up for service?
I used to be a Sparklight customer; can I sign up for this service?

Technical Support

Can a current Sparklight customer use their leased modem with FlexConnect Internet?
How Do I Report an Outage?
IP Address Frequently Asked Questions
What Should I Do About a Slow Internet Connection?
Email Safety – Spam & Viruses
How Do I Improve My WiFi Signal?
How Do I Troubleshoot My Internet?
Can I install FlexConnect Internet myself?
Where can I find a list of modems compatible with FlexConnect Internet by Sparklight?
How Do I Connect A Modem?
What Do These Internet Terms Mean?

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Service Information
I used to be a Sparklight customer; can I sign up for this service?

I used to be a Sparklight customer; can I sign up for this service?

Yes! We’d love to have you back!

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Updated on April 30, 2025

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